Quick contact info

We at MyEnergy EcoTech, offer the best suite of eco-green solutions with advanced technology and complimentary services from our principals and partners. 

icon_widget_image 68-1, Jalan Setia Utama AS U13/AS, Seksyen U13, Setia Alam, 40170 Shah Alam, Selangor MALAYSIA icon_widget_image +603 - 5885 3966 icon_widget_image hello@myenergy-ecotech.com

MyEnergy EcoTech PLT Policies

Anti-Bribery Policy

MyEnergy EcoTech PLT committed to conducting business in an ethical and honest manner and is committed to implementing and enforcing systems that ensure bribery is prevented. We have zero-tolerance for bribery and corrupt activities. We are committed to acting professionally, fairly, and with integrity in all business dealings and relationships. 

 

MyEnergy EcoTech PLT will constantly uphold all laws relating to anti-bribery and corruption in all the jurisdictions in which we operate. We are bound by the laws of the Malaysia, including the Malaysia Anti-Corruption Commission Act 2009, in regards to our conduct both at home and abroad.

 

Environmental Policy Statement

MyEnergy EcoTech was founded with a vision of become a leader in saving the environment via transition to sustainable energy and reduce climate change. This vision remains our key driving principle, and as such every activity we do as a business is intended to move us towards that vision.

 

Encourage our staffs, suppliers and customers to use zero carbon energy wherever we do not directly control the energy sourcing. We recycle our waste wherever possible.

 

Data Protection Policy

MyEnergy EcoTech PLT (‘us’, ‘we’ or ‘our’) operates https://www.myenergy-ecotech.com (This site). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site is comply to Personal Malaysia Data Protection Act 2020.

We use your Personal Information only for providing and improving the Site. By using (the ‘Site’), you agree to the collection and use of information in accordance with this policy.

 

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (‘Personal Information’).

 

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (‘Log Data’). This Log Data may include information such as your computer’s Internet Protocol (‘IP’) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

Confidentiality
Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customer’s information safe at all time.

Privacy Policy Changes
MyEnergy EcoTech PLT have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track on the Privacy Policy page on our website.

Security
Our company website do apply appropriate security application in order to prevent the leaking customers’ personal identification details from third parties, illegal disclosure and hackers. Please be informed that any information transmitted through Internet is NOT 100% guaranteed safe and secure.

Shipping Policy

For West Malaysia delivery, all items will be delivered as per stated in quotation as working days (excluding Saturday and Sunday) once the payments have been cleared. For East Malaysia delivery, it may take a little longer. Some remote or outskirt areas or delivery during holiday seasons will take some additional days to be delivered. 

 

Shipping via courier / freight charges are based on merchandise total weight or volumetric weight. It will be stated clearly at the Delivery Order, unless the item is under free delivery or included in the product package. Customers will be given a tracking number once the items have been shipped out.

Before accepting the parcel from courier services, please ensure that the parcel is in good condition. If parcels are not proper condition such as open seal etc., do call us immediately at +6012 269 2252 and send us a picture as proof immediately. We shall investigate as to whether the damage is due to our side or the courier services.

We shall not be liable for anything happened during the delivery such as item lost or damaged due to the negligence of the courier services. However, we shall do our best to deal with the courier services on behalf of our customers. No money refundable once the good is sold.

For product damage after receiving, customer will be responsible for paying for your own shipping costs for returning item us. Shipping costs are non-refundable. If you have any questions on how to return your item to us, contact us.